As many of you are aware, we are currently experiencing some technical difficulties with the Wizard101 game service. As we work through these issues, we are temporarily limiting the number of players who can log into the game at one time. We’ve made this change due to the large number of players trying to log in simultaneously, which has led to noticeable delays when connecting to the game.
We will allow more and more players into the world as the issues are resolved. Login priority will be given first to paying customers, followed by our free player community. Also note that this delay is being caused on initial login only; there are no delays once you have entered the game, and subsequent attempts to connect should be noticeably faster.
Thank you for being patient as we work through these issues. We understand that this is an inconvenience, and we are doing everything we can to address it as quickly as possible.
J Todd Coleman